ph charm Terms and Conditions — What You Agree to When You Play

1. Eligibility

You must be at least 21 years of age to register and use ph charm. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from a jurisdiction where online sports betting and entertainment is permitted. ph charm reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be confirmed. Users who provide false information during registration may have their accounts permanently closed. It is your responsibility to ensure that your use of the platform complies with the laws applicable in your location.

2. Account Registration and Security

Each user is permitted to hold only one account on ph charm. Duplicate accounts may be closed without notice and any associated balances may be forfeited. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately. ph charm will not be liable for losses resulting from your failure to keep your account details secure. All information provided during registration must be accurate and kept up to date.

3. Deposits, Withdrawals, and Payments

All transactions on ph charm are conducted in Philippine pesos (PHP). Accepted deposit methods include GCash, Maya, and local bank transfer, as detailed on the Deposit page. You may only deposit funds from payment accounts that are registered in your own name. ph charm does not accept deposits from third parties. Withdrawal requests are processed in accordance with the payment method used for the original deposit. Processing times may vary depending on your chosen payment provider. ph charm reserves the right to carry out identity verification checks before processing any withdrawal.

4. Betting Rules and Conduct

All bets placed on ph charm are subject to the specific rules applicable to the sport or event in question. ph charm reserves the right to void bets placed on events where an error in odds has occurredor where the integrity of an event is in question. Users are prohibited from engaging in any form of match-fixing, collusion, or fraudulent activity. ph charm monitors betting patterns and reserves the right to limit, suspend, or close accounts where irregular activity is detected. Winnings derived from fraudulent activity will not be paid out. By placing a bet, you accept the outcome as final once the relevant event has been settled according to our rules.

5. Responsible Gaming

ph charm is committed to promoting responsible gaming among all users in the Philippines. We provide tools and resources to help you manage your betting activity, including guidance on recognising problem gambling behaviour. If you feel that your gambling is becoming difficult to control, we strongly encourage you to visit our Responsible Gaming page for support options and self-help resources. Users may request account restrictions or self-exclusion at any time by contacting our support team. ph charm will act on such requests promptly and in good faith. Gambling should always remain an enjoyable form of entertainment, not a source of financial stress.

6. Privacy and Data Use

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on ph charm, you consent to the collection and use of your data as described in that document. We do not sell your personal information to third parties. Data may be shared with payment processors and regulatory bodies where required by law or necessary to operate the platform. You have the right to request access to the personal data we hold about you. For full details on how we handle your information, please review the Privacy Policy.

7. Limitation of Liability

ph charm provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, network outages, or circumstances beyond our reasonable control. ph charm's total liability to any user in connection with their use of the platform shall not exceed the amount deposited by that user in the thirty days preceding the relevant claim. We are not responsible for any indirect, consequential, or incidental losses. Nothing in these Terms limits liability for fraud or for any matter where limitation is not permitted by applicable Philippine law.

8. Changes to These Terms

ph charm reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using ph charm and close your account. We recommend checking this page periodically to stay informed of any updates. Material changes that significantly affect your rights will be communicated through the platform where reasonably practicable.

9. Contact and Support

If you have any questions about these Terms and Conditions, you can reach our support team by email at support at phcharm.xyz. Our team is available to assist with account queries, payment issues, and general platform questions. For answers to common questions, the FAQ page covers the topics that Filipino users ask about most often. We aim to respond to all enquiries within a reasonable timeframe. Your feedback helps us improve the ph charm experience for all users across the Philippines.